Comprehensive answers for your IT and procurement teams.
1. What is Zoho Workplace?
Zoho Workplace is a completely integrated suite of business applications designed to improve team productivity. It includes business email, secure cloud storage, presentation, spreadsheet, word processor, and unified communication tools.
2. How much does Zoho Workplace cost in India?
Zoho Workplace Standard pricing starts at ₹99/user/month (billed annually). Mail Lite is ₹75/user/month, and Workplace Professional is ₹399/user/month.
3. Can I migrate from Microsoft 365 to Zoho?
Yes, AI Workspace Team provides specialized zero-downtime migration from Microsoft 365, migrating emails, calendars, and OneDrive securely.
4. Can I migrate from Google Workspace to Zoho?
Absolutely. We seamlessly migrate Gmail, Google Drive, Contacts, and Calendars to Zoho without data loss.
5. Does Zoho Workplace include cloud storage?
Yes, it includes Zoho WorkDrive. Standard has 100 GB team storage, while Professional provides 1 TB team storage.
6. Is Zoho Mail secure for business?
Yes. It features S-MIME, end-to-end encryption, MFA, strict data privacy (no ad-scanning), and global compliance.
7. Do you provide migration services?
Yes, we handle end-to-end migration, including DNS setup, user onboarding, and technical support.
8. How long does migration take?
Backend syncs usually take 24-72 hours without disrupting your active email usage.
9. Can I use my own domain?
Yes, Zoho is a business host allowing you to map your custom domain (e.g. name@yourdomain.com).
10. What support do you provide as a Partner?
We offer direct PAN India support, dedicated account managers, technical setup, and localized billing assistance.
11. Is Zoho Workplace a good Google Workspace alternative?
Yes, it is the leading alternative offering similar enterprise features at a fraction of the cost.
12. Do I get a GST invoice?
Yes, AI Workspace Team provides valid B2B GST invoices for Indian businesses to claim input tax credit.
13. Does Zoho support IMAP/POP?
Yes, IMAP and POP access are available to connect to third-party clients like Outlook or Apple Mail.
14. What is Zoho Cliq?
Cliq is a team communication tool similar to Slack or MS Teams, featuring channels and video calls.
15. Is Zia AI included?
Yes, Zoho’s AI assistant Zia is included in Standard and Professional plans.
16. Can I upgrade plans later?
Yes, you can upgrade from Mail Lite to Standard or Professional seamlessly.
17. Is there a mobile app?
Zoho offers robust native mobile apps for Mail, WorkDrive, Cliq, and Office tools for iOS and Android.
18. What is Zoho Vault?
Vault is a highly secure enterprise password manager included in Standard and Pro plans.
19. Can I migrate from cPanel email?
Yes, we migrate data from cPanel, Hostinger, GoDaddy, and Zimbra via secure IMAP syncing.
20. What is eDiscovery?
eDiscovery (in Mail Premium and Pro) helps retain and discover old emails for legal compliance.
21. Is Zoho Workplace ad-free?
Yes, Zoho guarantees an ad-free experience and never scans your data for advertising purposes.
22. Do you configure DNS records?
Yes, our technical team configures MX, SPF, DKIM, and DMARC records for optimal email deliverability.
23. Can I use Active Directory?
Yes, Zoho Directory enables seamless syncing with on-premise Active Directory for enterprise management.
24. What happens if I exceed storage?
You can purchase additional storage add-ons or upgrade to a higher tier plan seamlessly.
25. Are you an official partner?
Yes, AI Workspace Team (powered by Shivcloud Pvt Ltd) is an authorized Zoho Partner with 5+ years of experience.